Message: D16-4105

From: Christiane Wong
To: Susi Vogt, John Pickernell, Valerie Bennett
Cc:
Sent: 2016-03-31 at 11:31 AM
Received: 2016-03-31 at 11:31 AM
Subject: TRIM: FW: GEC's cost claims EB-2015-0029 EB-2015-0049

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Susi,

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Please check the attached in TRIM.Â

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Thanks, Christiane

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From: David Poch [mailto:dpoch@eelaw.ca]
Sent: March-24-16 3:51 PM
To: Christiane Wong; Valerie Bennett; Rudina Gjinali
Subject: RE: GEC's cost claims EB-2015-0029 EB-2015-0049

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Dear Ms. Wong:

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Mr. Chernick has provided a response reproduced below. As the Porter email set out below indicates he booked the August 30th flight on August 28th (due to the evolving hearing schedule).   Also noted in Mr. Chernick’s email below is that Porter does not always offer Firm rates for flights that are not booked well in advance. Indeed, Mr. Chernick checked their web site today and he notes the unavailability of firm rates for many flights two days out.  Further, Mr. Chernick notes that the Freedom rate is more economical if changes are likely to occur as the fare differential is lower than the firm rate change fee.

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I hope this is responsive to your request,

Â

David Poch

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David

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I don’t know how Porter limits the Firm rate. As of now, Firm is not available for flights from Boston to Toronto for March 25 or 26, for 2 of 4 flights on the 27th, and 2 of 5 on the 28th. The results for Toronto to Boston are similar.

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I also don’t know what the Firm or Flexible  rate would have been at the time that my schedule became clear (just two days before I traveled). The differences a few days out are as little as $112 for Flexible and $133 for Firm. I do know that I would have paid $200 more for changing my flight when the schedule for my return slipped, had I not been on the Freedom rate.

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With Flexible:

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Changes / cancellations for flights to and from US
- per transaction

$ 200.00 + taxes

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With Freedom, changes are free.

Â

Paul Chernick

President

Resource Insight, Inc.

5 Water St., Arlington MA 02476

781-646-1505 x207

617-680-5810 cell

Resourceinsight.com

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From: HYPERLINK "mailto:PorterAirlines@flyporter.com"PorterAirlines@flyporter.com [mailto:PorterAirlines@flyporter.com]
Sent: Friday, August 28, 2015 10:50 PM
To: Paul Chernick
Subject: Porter Airlines Itinerary - Boston to Toronto - Sun 30 Aug 2015

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HYPERLINK "https://www.flyporter.com/?culture=en-CA"Porter Airlines

Thank you for flying Porter

HYPERLINK "https://www.flyporter.com/Flight/Web-Check-In/SignIn?pnr=L6PD3J&lastName=Chernick&culture=en-CA"Check in online

Booking status: Confirmed
Porter confirmation number: L6PD3J

within 24 hours of departure

Â


Sun 30 Aug 2015


Boston, US (BOS) to Toronto, CA (YTZ)


PD 946

https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/departure.png4:25 PM
Boston, US (BOS)
Terminal E
Arrive at airport by 2:55 PM

https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/landing.png6:15 PM
Toronto, CA (YTZ)
Terminal 1

Duration: 1hr 50min

Seats: 3C


Wed 2 Sep 2015


Toronto, CA (YTZ) to Boston, US (BOS)


PD 945

https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/departure.png3:05 PM
Toronto, CA (YTZ)
Terminal 1
Arrive at airport by 2:05 PM

https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/landing.png4:40 PM
Boston, US (BOS)
Terminal E

Duration: 1hr 35min

Seats: 2B

HYPERLINK "https://www.flyporter.com/Flight/My-Bookings/SignIn?pnr=L6PD3J&lastname=Chernick&culture=en-CA"Modify your booking

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Passenger


Paul L Chernick

HYPERLINK "https://www.flyporter.com/VIPorter/Register?culture=en-CA"Join VIPorterHYPERLINK "https://www.flyporter.com/Login?culture=en-CA"Sign in



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Baggage Policy


https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/checked.png

Checked baggage policy

1st bag

2nd bag

Weight fee per bag above 23kg

Pay in advance

Pay at airport

Pay in advance

Pay at airport


Boston - Toronto
Freedom fare class

$0

$0

$0

$0

$75 - $86.25

Toronto - Boston
Freedom fare class

$0

$0

$0

$0

$75 - $86.25

If you have prepaid for your checked baggage and are traveling with a partner airline, please be prepared to present your itinerary at the airline check-in counter.

HYPERLINK "https://www.flyporter.com/Travel/Baggage-Allowance-Checked?culture=en-CA"See full checked baggage rules




https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/carryon.png

Carry-on baggage policy
TWO items of carry-on baggage are permitted, free of charge, per passenger.

HYPERLINK "https://www.flyporter.com/Travel/Baggage-Allowance-Carry-On?culture=en-CA"See all carry-on baggage rules

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Summary of Purchases


https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/flight.pngFlights

Boston - Toronto (paid)

Toronto - Boston (paid)




https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/checked.pngChecked bags

Boston - Toronto

Bags not added

HYPERLINK "https://www.flyporter.com/Flight/My-Bookings/SignIn?pnr=L6PD3J&lastname=Chernick&culture=en-CA"https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/plus.pngAdd a bag

Toronto - Boston

Bags not added

HYPERLINK "https://www.flyporter.com/Flight/My-Bookings/SignIn?pnr=L6PD3J&lastname=Chernick&culture=en-CA"https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/plus.pngAdd a bag


Save $10 plus tax per bag when you pay online




https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/seat.pngSeat selection

Boston - Toronto

1 reserved seat

HYPERLINK "https://www.flyporter.com/Flight/My-Bookings/SignIn?pnr=L6PD3J&lastname=Chernick&culture=en-CA"https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/plus.pngUpgrade seats

Toronto - Boston

1 reserved seat

HYPERLINK "https://www.flyporter.com/Flight/My-Bookings/SignIn?pnr=L6PD3J&lastname=Chernick&culture=en-CA"https://s3.amazonaws.com/porterweb/Content/DynamicItinerary/plus.pngUpgrade seats




Enhance your travel experience


HYPERLINK "https://offer.hertz.com/offers/index.jsp?targetPage=porter.jsp&id=33871"HertzHertz Car Rental
(HYPERLINK "https://offer.hertz.com/offers/index.jsp?targetPage=porter.jsp&id=33871"See details)



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Fare Information


Air transportation charges

$1501.00 CAD


Taxes, fees and charges

$157.57 CAD

 _____ Â

Total Fare Price

$1658.57 CAD


HYPERLINK "https://www.flyporter.com/My-Bookings/Receipt?token=1x8Q5DL7nglqiWo8iyLfvw%3d%3d&culture=en-CA"See complete receipt

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Change fees


Same day airport change per passenger*

Advance change per passenger

Boston - Toronto
Freedom fare class

Complimentary

Fare difference

Toronto - Boston
Freedom fare class

Complimentary

Fare difference

* Subject to availability

HYPERLINK "https://www.flyporter.com/Travel/Fare-Structure?culture=en-CA"See all fare rules, terms and conditions

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Day of Travel


Identification requirements


All passengers travelling between Canada and the United States are required to present a valid passport.

HYPERLINK "https://www.flyporter.com/Travel/ID-Requirements?culture=en-CA"See more information


Please HYPERLINK "https://www.flyporter.com/Flights-To/Boston/Transportation?culture=en-CA"click here for departure airport information.

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David Poch

613-264-0055

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From: Christiane Wong [mailto:Christiane.Wong@ontarioenergyboard.ca]
Sent: Thursday, March 24, 2016 2:06 PM
To: HYPERLINK "mailto:dpoch@eelaw.ca"dpoch@eelaw.ca; Valerie Bennett; Rudina Gjinali
Subject: GEC's cost claims EB-2015-0029 EB-2015-0049

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Mr. Poch,

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The OEB is reviewing GEC’s cost claim and requests that you provide us with a document from Porter Airlines showing the date on which Mr. Chernick’s Porter flight ticket was booked. Could you also explain why the low-cost Firm option was not available when Mr. Chernick bought his ticket?

Â

Thanks,

Christiane Wong

Information Administrator

Applications

Ontario Energy Board

416-440-8115

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From: Paul Chernick [mailto:pchernick@resourceinsight.com]
Sent: Wednesday, February 24, 2016 9:33 PM
To: HYPERLINK "mailto:dpoch@eelaw.ca"dpoch@eelaw.ca
Subject: Re: GEC's cost claims EB-2015-0029 EB-2015-0049

Â

No, actually, Porter does not have a business class. There is only one seating class, with three rate options.

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When I bought my ticket, the low-cost Firm option was not available and the difference in price between the Flexible and Freedom fares was much lower than the change fee on the Flexible fare.

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I bought the refundable, changeable Freedom flights because of the likelihood that my appearance would be rescheduled or extended. Turns out that I had to reschedule,Â

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My original return wasÂ

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WED 2 SEP 2015


TORONTO, CA (YTZ) TO BOSTON, US (BOS)


PD 945

Image removed by sender.3:05 PM
Toronto, CA (YTZ)Â
Terminal 1Â
Arrive at airport by 2:05 PM

Image removed by sender.4:40 PM
Boston, US (BOS)Â
Terminal E

Duration: 1hr 35minÂ

Seats: 2BÂ



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Which I changed to

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WED 2 SEP 2015


TORONTO, CA (YTZ) TO BOSTON, US (BOS)


PD 951

Image removed by sender.8:30 PM
Toronto, CA (YTZ)Â
Terminal 1Â
Arrive at airport by 7:30 PM

Image removed by sender.10:05 PM
Boston, US (BOS)Â
Terminal E

Duration: 1hr 35minÂ

Seats not assigned

Â

As I recall, for a while it was not clear whether I would need to stay over until the next morning.

Â

I hope this helps.

Â

Paul

Â


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